Privacy Policy

Segway Ninebot Pakistan (“we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”), interact with our services, or otherwise provide us with your information.  

  1. Information We Collect

We may collect various types of information from you, including:

  • Personal Information: This may include your name, email address, phone number, address, date of birth, and other information you voluntarily provide to us, such as when you:
    • Contact us through our website or other channels
    • Register for events or promotions
    • Make a purchase or inquiry
    • Submit a job application

 

  • Usage Data: We may automatically collect information about your use of the Site, such as your IP address, browser type, operating system, referring pages, pages visited, and the time spent on each page. This data is collected through cookies and similar tracking technologies.  
  1. How We Use Your Information

We may use your information for various purposes, including:

  • To provide and improve our services: This includes responding to your inquiries, processing orders, delivering products, and providing customer support.
  • To communicate with you: We may use your contact information to send you updates, newsletters, promotional offers, and other relevant communications. You can opt-out of receiving marketing communications at any time.  
  • To personalize your experience: We may use your information to personalize your experience on the Site, such as by displaying relevant content and offers.  
  • To analyze and improve our services: We may use your usage data to analyze website traffic, identify trends, and improve the functionality and user experience of the Site.
  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
  1. Data Sharing and Disclosure

We may share your personal information with:

  • Authorized Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as website hosting, data analysis, customer service, and marketing. These service providers are contractually obligated to protect your personal information.  
  • Business Partners: We may share your information with our business partners for joint marketing or promotional activities.  
  • Law Enforcement and Other Authorities: We may disclose your information to law enforcement agencies or other authorities if required to do so by law or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  
  • As Required by Law: We may disclose your information as required by applicable laws and regulations, such as to comply with court orders or subpoenas.
  1. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.  

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of the Site. Cookies are small text files that are stored on your device. You can manage your cookie preferences through your browser settings.  

  1. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us.  

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.  

  1. Your Rights

Under applicable Pakistani laws, you may have certain rights regarding your personal information, including:

  • Access: You may have the right to request access to your personal information that we hold.
  • Correction: You may have the right to request the correction of any inaccurate or incomplete personal information that we hold.
  • Erasure: You may have the right to request the erasure of your personal information under certain circumstances.
  • Restriction: You may have the right to request the restriction of the processing of your personal information under certain circumstances.
  • Data Portability: You may have the right to receive your personal information in a portable format under certain circumstances.
  • Objection: You may have the right to object to the processing of your personal information under certain circumstances.
  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Address: Office 512 5th floor Khayyam Chamber. Nursery, PECHS Block 2, Shahra e Faisal, Karachi.

Email: [email protected]

Phone: +92 302 3006999

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on the Site.  

This Privacy Policy was last updated on 16th December 2024.